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Maison Clannie Omotesando
6-9-2 Jingumae Shibuya-ku Tokyo
OPEN: 10:00
CLOSE: 20:00
Find your luxury — every day.
Please contact us at any time by email.
If you have any urgent inquiries regarding delivery, please call us. 03-6450-6367
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Normally, we will ship within 2 business days of your order. Domestic shipping can be specified. Please specify when placing your order.
We do not ship on weekends and holidays. Please contact us if you are in a hurry. 03-6450-6367
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The shipping fees for ordering are as follows: (All prices including tax)
🔳Japan: 500 yen (free shipping for orders over 8,800 yen)
🔳Singapore: 15SGD (Free shipping for 150SDG)
🔳Thailand: 330THB (Free shipping on orders over 3,300.00THB)
🔳Indonesia: 170,000.00IDR Rp (1,700,000DR Rp)
🔳Philippines: 600PHP (Free shipping on orders over 5900.00PHP)
🔳Malaysia: RM46 (Free shipping on orders over RM437)
🔳China: 100CNY (Free shipping for orders over 979CNY)
🔳Taiwan: 300TWD (Free shipping on orders over 3000TWD)
🔳Hong Kong: 80HKD (Free shipping on orders over 800HKD)
🔳Korea: 15,000 KRW (Free shipping for orders over 150,000 KRW)
🔳America: 18USD (Free shipping on orders over 170USD)
🔳Canada: 20CAD (Free shipping with 180CAD)
🔳Australia: 21AUD (Free shipping on orders over 209AUD)
🔳EC countries: 20 € (Free shipping for orders over 175 €)
🔳Other than the above: 5,000 yen
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Yes, it's possible.
Please contact the email address below within 1 hour of placing your order.
Please note that we do not accept exchanges. We apologize for the inconvenience, but please return the item and place your order again.
info@clannie-japan.com
*We cannot respond to inquiries such as Instagram DMs, LINE, or telephones.
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In Japan, Yu-Pack and Yamato Transport are available. Overseas shipping will be delivered via EMS.
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We apologize, but exchanges are not possible, so please return the item before placing your order.
Only unused products must be returned by contacting the email address below [within 7 days] after receiving the product. info@clannie-japan.com
*We cannot respond to inquiries from other counters, such as Instagram DMs, LINE or telephones.
*If the item is returned due to customer convenience, the customer will be responsible for the shipping fee when returning it. *Only defective products must be returned by cash on delivery.
-
Yes, it's possible.
Only unused products must be returned by contacting the email address below [within 7 days] after receiving the product. info@clannie-japan.com
*We cannot respond to inquiries from other counters, such as Instagram DMs, LINE or telephones.
*If the item is returned due to customer convenience, the customer will be responsible for the shipping fee when returning it. *Only defective products must be returned by cash on delivery.