Description based on the Specified Commercial Transactions Act
| Name of sales company | Cranny Japan Co., Ltd. |
|---|---|
| representative | Niikura Masami |
| location |
1st floor, OTB Omotesando, 6-9-2 Jingumae, Shibuya-ku, Tokyo |
| telephone number | 03-6450-6367 |
| email address | info@clannie-japan.com |
| Sales URL | https://floats.co.jp |
| Payment method |
Credit cards, electronic payments, PayPal |
| Other than the product price Required amount |
Free shipping on purchases over 8,800 yen |
| *For overseas shipping,HerePlease check with | |
| Delivery | After we arrange it, delivery by the shipping company |
| Delivery time | If there is no specified date, we will ship it within 3 business days of your order. We do not ship on weekends and holidays. |
| About cancellation |
Within 3 hours of orderPlease contact us at the email address below. info@clannie-japan.com *We cannot respond to inquiries such as Instagram DMs, LINE, or telephones. |
| Regarding returns |
Only unused products must be returned by contacting the email address below [within 7 days] after receiving the product.info@clannie-japan.com *We cannot respond to inquiries from other counters, such as Instagram DMs, LINE or telephones. *If the item is returned due to customer convenience, the customer will be responsible for the shipping fee when returning it.*Only defective products must be returned by cash on delivery. Please note that we do not accept exchanges.We apologize for the inconvenience, but please return the item and place your order again. |