Caution regarding counterfeit and non-genuine products

Caution regarding counterfeit and non-genuine products

Thank you for always loving moff closet and Maison Clannie.
Thank you very much.

Currently, it has been confirmed that counterfeit products of our products are being distributed through unauthorized sales channels. In order for our customers to purchase our products with peace of mind, we would like to inform you as follows.

1. About official sales channels

Our products are as follows3 regular sales routesYou can only purchase at.

  • Omotesando main store

  • Yurakucho Marui store

  • Official online store (EC site)

Products sold at stores and sites other than those listed above are
Including EC malls and flea market services,
Please note that there is a high possibility that this is an unauthorized or counterfeit product.

 

2. Distribution and sales status of counterfeit products

Currently,Rakuten Market, Yahoo! Shopping, AmazonMajor online malls such as
andMercari, RakumaIn person-to-person transaction platforms including flea market sites such as
It has been confirmed that counterfeit products pretending to be our products are being exhibited.

As of now (November 2025), our company is
We do not wholesale any products to any vendor.
Please be careful when purchasing from companies that claim to source genuine products.

 

3. Characteristics of counterfeit products and disadvantages to customers

Counterfeit products sold through unauthorized channels have the following characteristics:

  • You will receive an inferior product that differs from the product image.

  • Cheap materials different from those described are used.

If you purchase these counterfeit products
The following disadvantages will occur.

  • Not covered by quality assurance/support: Products purchased outside of the official e-commerce site or authorized store,
    We cannot accept any warranty, exchange, return, repair, or other support.

  • Health and safety risks: Counterfeit products may be made with inferior materials or paints that do not meet product safety standards.Health hazards and safety risksIt may be accompanied by


Dear customers,
Regular sales routeThank you very much for using our service.